Episode 28 – “What Not To Do”When reality hits a department, it’s important to make sure everyone in every position knows what to do. but…its equally important that they know “what not to do”. here’s why: 1. anxiety, apprehension, stress, and frustration increases drag on productivity and increased turnover. 2. guarantees that there is a lack of clarity in other departments 3. opens the door for inter-department conflict.